Our services are designed for families who want to relocate abroad without chaos, confusion, or costly mistakes. We guide you through every legal, logistical, emotional, and relational step—so your family doesn’t just move overseas, but truly thrives there.
Helping families move to Latin America legally, safely, and confidently. Under this umbrella:
Helping families properly integrate and settle into real daily life abroad. Under this umbrella:
Cultural adaptation This is where people actually “land” and live, not just move.
Helping families thrive emotionally, spiritually, and relationally abroad. Under this umbrella:
Unification coaching This is your superpower—no other relocation brand has this.
Helping families secure the right home abroad—without pressure, guesswork, or costly real-estate mistakes. Under this umbrella:
Deposits and payments made for services with Expat Family are non-refundable.
Should you need to reschedule your appointment or service, the balance paid will be credited and valid for use only within 6 months from the date of your original appointment or service. After this 90 day period, the credit will be null and void and you will forfeit the opportunity to redeem it.
Full policy available at: https://www.Expat Family.com/policies-cancellations
Yes, we can coordinate airport pickups, private drivers, and group shuttle service for excursions.
Guests enjoy access to shared indoor and outdoor spaces, Wi-Fi, and curated cultural experiences. Additional services—such as guided tours, airport transfers, and catering—are available upon request.
Yes, children aged 10 and older are welcome at Expat Family. For family-focused programs and events, younger children may also attend unless specified otherwise.
We can comfortably host up to 8 overnight guests (2 guests per room), with each of our 4 bedrooms featuring a private bathroom.
For group events, we never place two guests who do not know each other in the same room. Shared rooms are by the request of our guest(s).
Our Junior King Suites are flexible—each can be arranged with one king bed or converted into two individual beds for separate guests. Please note that our King Deluxe Suite and Queen Suite cannot be converted.
Our Suites all with private bathrooms:
1 King Deluxe Suite
2 Junior King Suites (convertible)
1 Queen Suite
The closest airports to SMA are located in Leon/Guanajuato (BJX) and Queretaro (QRO). Both are international airports with regular flights into and out of the area. Travel time from both airports to medellinis about 1hr and 30mins. Round trip ground transportation is covered when flying into either of these airports when you purchase a Relocation tour.
City Airport (MEX) is also accessible however, travel time is roughly 4 hours. The costs of ground transportation to/from City airport is NOT covered in your Relocation Tour package.
According to the experts, you can get the best price on airfare to Central America by booking approximately 2-3 months before your travel date but no later than 30 days before your travel date.
IMPORTANT: It is mandatory that you provide us with your travel information no later than 20 days prior to your arrival. This information is required to ensure your airport shuttle service and check-in reservation. Your flight must land in before 10P on your tour start date.
Passport holders from the USA, Canada and most countries in the EU, South Africa, the UK, and many other countries are not required to obtain a visa before visiting .
Visit the official Mexican INM for more information.
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Yes, for our relocation tours and vacation packages we require guests to provide proof of travel insurance and medical insurance prior to your arrival.
For U.S., Canada and other passport holders: Your passport must be valid for at least 3 months beyond your date of arrival. However, if you plan to stay in for more than 3 months and then return to the United States you will need a passport that expires after your intended return date.
Vaccine requirements and recommendations vary based on a number of factors including:
Please consult your physician or a healthcare professional preferably six weeks before your travel date to determine which, if any, vaccinations are appropriate for you.
While our primary focus is on ensuring our tours and retreats run smoothly, we do offer vacation experiences and leisure travel assistance as well. Feel free to contact us for a consultation for personalized SMA itinerary planning.
Visitors from the US and Canada do not need to bring a power plug adapter as the outlets in are identical to those in your home country.
Travelers from other countries should check this website to see if they will need an adapter. The standard voltage is 110V and the standard frequency is 60Hz.
medellin maintains a moderate temperature with a normal range of 41F - 85F. It rarely drops below 36F or reaches above 91F.
The rainy season typically comes with an overcast. The dry season is partly cloudy with warm temperatures and a regular breeze.
Can I use my cell phone in
Please contact your cell phone carrier for details about what's included in your plan while in .
A large majority of businesses and restaurants take MasterCard and Visa. AMEX is not widely accepted in SMA. However, is a cash-based society with many places only accepting cash. All relocation tour activities are covered with the purchase of your ticket, we do recommend bringing about $500 cash to use for additional leisure activities and dining.
ATM machines are readily available at banks so you can get additional cash if necessary. Note: The ATM machines distribute pesos, NOT US dollars. Using a foreign debit card, a maximum of $250 can be withdrawn from an ATM machine twice a day. There are ATM fees per transaction when using a foreign debit card at the ATM. Check with your bank on the maximum withdrawals allowed per day.
Contact your banking institution to determine if these fees can be reimbursed, plus be sure you make them aware of your travels and use of your card so you do not receive a fraud notice, or are blocked from using your debit or credit card.
Yes! Expat Family is available for private bookings, retreats, and special events. Whether you’re planning a wellness retreat, creative workshop, family celebration, or group getaway, our 4-bedroom, 4-bathroom guesthouse provides the perfect setting. We offer:
We’ll work closely with you to customize the experience so your retreat or event runs smoothly. To get started, contact us at info@Expat Family.com to set up a no-cost consultation to let us know what you are looking for and we will create a proposal to accommodate your needs.
No need to worry about hotel reservations—accommodations are included in our relocation tour experience. Full details will be provided once you are registered.
Full week tours are Saturday to Friday. Half week tours are Sunday to Thursday. Tours end on the stated checkout date. Check-out time is 11:00 AM.
If you'd like to extend your stay, you must let us know, so we can make arrangements accordingly.
IMPORTANT: If planning to stay in longer than intended you will need to ensure you do not overstay your visa. This is a government document and you could face fines if caught.
If you overstay your visa, when you arrive at the airport to leave your boarding pass may be held until you meet with immigration or pay the fine.
